In this course, students will acquire the essential skills to perform the job as Computer User Support Specialist or IT Help Desk / End User Support Specialist. This course covers information students will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware, devices and operating systems.
Interview with an Admissions Counselor
Be at least 18 years of age (applicants under the age of 18 require written consent from a parent or legal guardian to enroll)
Present proof of secondary education (high school diploma or GED) or in the event the applicant is unable to provide proof of secondary education, achieve a passing score on the Wonderlic Basic Skills Test (Verbal 200 and Quantitative 210)
Computer Support Specialist (11.1006)
Eligible Certification Exam
CompTIA A+ 220-801, 220-902